Privacy Policy

Last updated: October 2, 2026

This Privacy Policy explains how Boulder Water Extraction (“we”, “us”, “our”) collects, uses and shares information when you visit boulderwaterextraction.com (the “Site”).

1. Who we are

Boulder Water Extraction is a referral service for water removal and water damage cleanup in Boulder, Colorado. We are not a contractor and do not perform restoration work. Our aim is to connect property owners with independent local contractors.

2. Information we collect

• Information you provide. If you contact us or submit a request, we collect what you send, such as your name, phone number, email address, property address and a description of the water problem.
• Information collected automatically. Like most websites, the Site and its hosting provider record technical data such as IP address, browser and device type, referring page, pages viewed and the date and time of the visit.
• Cookies. The Site uses cookies that are needed for it to work. If we add analytics or advertising tools, they may set additional cookies, and we will update this policy. Our contact page embeds a Google map. When that page loads, Google may set cookies and collect usage data under its own privacy policy.

3. How we use information

• To respond to you and, once the service is open, to pass your request to a contractor who can help
• To operate, maintain, secure and improve the Site
• To understand how visitors use the Site
• To detect and prevent spam, fraud and abuse
• To comply with the law

4. How we share information

• Independent contractors. When you submit a service request, we share your request and contact details with one or more independent contractors so they can contact you. That is the purpose of the service. We may receive a fee from contractors for referrals.
• Service providers. Companies that host the Site or provide tools such as forms, call handling, email delivery and analytics process information on our behalf.
• Legal reasons. We may disclose information where required by law or to protect rights, safety and property.
• Business transfer. If the Site is sold or transferred, information may be transferred to the new operator.

We do not sell your personal information to data brokers or for unrelated marketing.

5. Phone calls and messages

If a phone number is listed on the Site, calls may be routed through a call tracking service and may be recorded for quality and record-keeping. If you give us your number, you agree that we and the contractor we refer you to may call or text you about your request. You can ask us to stop at any time.

6. How long we keep information

We keep request information for as long as needed to handle the request, resolve disputes and meet legal requirements, and then delete or anonymize it.

7. Security

We use reasonable technical and organizational measures to protect information. No website or transmission method is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, and you can opt out of further contact. Depending on where you live, you may have additional rights under state privacy laws. To make a request, use the details on our contact page. We will not discriminate against you for exercising these rights.

9. Children

The Site is intended for adults. We do not knowingly collect personal information from children under 13.

10. Links to other sites

The Site may link to websites we do not control. Their privacy practices are their own.

11. Changes to this policy

We may update this policy. The date at the top shows the latest revision.

12. Contact

Questions about this policy can be sent using the details on our contact page.